| |
Terms and Conditions Just Soaps are completely dedicated to your total satisfaction. If you have any questions, please contact us and we'll be happy to help.
Just Soaps
13 Middlefield Road
Cossington
Leicestershire
LE7 4UT
United Kingdom
Phone: 01509 813535
Email: info@just-soaps.com |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment and PayPal payments. If you are shopping from outside UK mainland please contact us via email to confirm shipping costs.
We accept Visa, Mastercard, Electron and Bank Debit Cards. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet via our 128 bit secure interface.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Business customers must note that the items ordered remain the property of Just Soaps until full payment for the goods has cleared our bank. |
Shipping And Handling We operate a standard £2.99 including VAT @ 17.5% shipping and delivery charge system to all UK postal addresses.
You can select to have your items shipped by a signed for courier service at checkout. Be aware that should you choose this option there must be someone at home to sign for it. If not the parcel will be retained by the courier at their nearest depot for you to collect.
We also have a FREE local pickup option available for those people able to pick up from Sileby village. Use ( local01 ) without brackets in the coupon box and this will remove the standard delivery charge. We will email you with the pickup details. |
Delivery Schedule We endevoir to post all orders received by 1pm next working day providing all items in your shopping basket are available, all orders after this time will be sent the following day. You should receive the goods within 2-3 working days after despatch.
If you are not home when the goods arrive, the delivery service provider will leave you a collection notice and take your parcel to the nearest depot collection point.
If you fail to collect the package it will be returned to us. We will arrange redelivery at your expense or refund you minus the original cost of postage and packaging.
Please specify an alternative address for the parcel to be sent to if you know that you will not be home to receive it.
|
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is include in the price. If you reqire a VAT receipt please ask for one via our email at time of ordering. |
Credit Card Security When you order from our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction. Any item you receive that is not in completely satisfactory condition we will replace. Damage and shortages should be notified within 7 days of receipt of your order. |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01509 813535 (International +44 01509 813535) or fax us on or write to us at 13 Middlefield Road Cossington Leicestershire LE7 4UT United Kingdom |
Privacy Policy Just Soaps do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Remittance Terms Payment is required before an order can be dispatched. Business customers may register to shop on our site at 'trade' or 'regular customer' prices. Business customers may request an account application form by email to:- info@just-soaps.com |
| | | |
|
